Client Services Consultant

We are looking for talented, dedicated and pro-active individuals, with a passion for providing excellent customer service alongside delivering expert B2C and B2B consultation, to assist us in providing an outstanding bereavement service and estate administration service to our clients.  

 

You will be joining a business whose sole aim is to help families to move on.  

 

The Client Services Consultant is an integral role to the business, supporting clients and their families and providing guidance in respect of the services we offer. You must be active and engaging with not only our clients but also all other members of the business to ensure that all new estates are on-boarded professionally and efficiently.

 

This role requires a ‘can do’ attitude, great attention to detail, and a willingness to learn. Due to the busy nature of this position time management and organisation are key, as well as a friendly, helpful and positive outlook around the office. 

 

This requirement comes at an extremely exciting time in the business's history and there is potential for motivated individuals to come into the business and make this role their own. 


Whilst professional experience is of high importance to us as a business in finding the right candidates, it is of equal importance that they are a suitable fit for the culture we offer as a business. We uphold four core values and behaviours: Pro-activity, Professionalism, Pride and Politeness. The right candidates will uphold these values in all aspects of their work whilst inspiring their colleagues to do the same.  

 

Client Services Consultant - Job Description - Click to view

 

Please note: If you are applying for this position on indeed you will need to use the "Original Job" link to view the full Job Description and Equality and Diversity survey   

 

Staff Benefits:

 

  • Holiday entitlement of up to 24.5 days per year, increasing annually to a maximum of up to 29.5 - With the option to buy or sell 3 days per year
  • Income protection insurance
  • Life assurance policy
  • Company pension (Matched contribution up to 5%)
  • Buy or Sell up to 3 days holiday per year
  • Cycle to work scheme
  • Employee Assistance Programme
  • Office Fruit  

 

Kings Court Trust wants to meet the aims and commitments set out in its equal opportunities policy statement. This includes not discriminating under the Equality Act 2010, and building an accurate picture of the make-up of the workforce in encouraging equality and diversity.

 

The business needs your help and co-operation to enable it to do this, but filling in this form is voluntary. 

 

The information you provide will not be used in the selection process. This will stay confidential, and will be stored securely with access limited to the Executive and the business’s HR department

 

Please note:The information in this form is for monitoring purposes only and your identity will remain anonymous. If you believe you need a ‘reasonable adjustment’ in relation to a disability, long-term illness or health condition, then please discuss this with the Human Resources department on 03332075157 or at hr@kctrust.co.uk.

 

Please click here (Equality and Diversity Surveyto participate  

 

We are committed to preventing fraud and safeguarding and promoting the welfare of employees, and applicants must be willing to undergo screening appropriate to the post, including electronic identity checks, review of references and feedback from past employers and the Disclosure and Barring Service (DBS).